Terms and Conditions of Purchase

• We offer a 30-Day Money Back Guarantee on all new and unused merchandise, excluding paintballs and apparel, in its original packaging.
• Most manufactures provide a 1-Year full parts and labor warranty on merchandise. (Call for details) All Paintball sales are final. Breakage is insured in shipment.
• Conditions of Purchases: We offer a 30 Day Money Back Guarantee* on all new and unused merchandise, excluding paintballs and apparel, in its original packaging. Used products may not be returned under any circumstances.
• Use is defined as any attempt to open packaging, fire, install, wear or wash. All manufactures provide at least a 90-day (some offer 1 year) full parts and labor warranty on guns. Airsoft products do not come with a warranty.
• All purchasers of paintball markers must be 18 years of age. Purchasers agree to abide to all local laws and regulations in their area.
• Purchasers are responsible for all importation taxes and duties imposed.
• All paintball pellet sales are final. Breakage is insured in shipment. Please contact carrier immediately if damage is noted on parcel.
• We will attempt to ship you your desired color in paintballs, but color is not guaranteed.
• Used products may not be returned. All defective products must be repaired/replaced/exchanged/refunded by the manufacturer.
• We will not accept exchanges/returns on defective merchandise, please contact the manufacturer. Shipping costs for returns are the responsibility of the purchaser. Shipping costs will not be refunded on returns or refused packages.
• All returns are subject to a 20% restocking fee.
• No returns accepted without RMA (Return Merchandise Authorization) number. Contact our office at (818) 298-5481 for your RMA number. ElitePaintballSupply.com will not be held responsible for typographical errors. Any returns sent without a valid RMA number will be refused and sent back to you.

PRE-ORDERS

• Pre-Order cancellations within 60 Days of transaction qualify for a FULL REFUND.
• Pre-Order cancellations made 60 Days after the transaction date are subject to a transaction surcharge of 3% of total purchase amount.
• International Pre-Order cancellations made 60 Days after the transaction date are subject to a transaction surcharge of 4% of the total purchase amount.